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Blizzard Entertainment
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Auryk
Blizzard Poster
  • 1340. Re: Blizzcon ticket problem   08/11/2008 10:33:21 AM PDT
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Q u o t e:
Blizzard Employee

WTB Update + ETA. Paying 200 rl G's for tickets!



This is top priority right now, and we are still actively looking into this issue. I can tell you that we have confirmed that no tickets have been purchased at this time, so no one should fear that they are going to be sold out while they are refreshing.

I’ll continue to try and provide updates as we get them, guys. I know you’re frustrated, thank you though, for remaining civil while we sort this out. It is appreciated. :0)

.
I think my toes are jealous of my fingers because they get to point at things.
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  • 1341. Re: Blizzcon ticket problem   08/11/2008 10:33:35 AM PDT
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Q u o t e:


ITT senseless nerdrage


I said back on like... page 49 or so that Im sick. I accept that fact. Still doesnt change the fact that Blizzard dropped the ball down the grand canyon on this one. Stop deflecting.

Illidan: 2-11-08
SP: Brut, 6-26-08
Corwinii: Nameless Public Relations Officer "May God have mercy on my soul"
You either die a hero, or live long enough to see yourself become the villain.
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  • Tichondrius
  • 1342. Re: Blizzcon ticket problem   08/11/2008 10:33:48 AM PDT
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Q u o t e:
Okay what the heck? Now I'm getting an Apache Tomcat page that says
--------------------------------------------------------------------------------

type Status report

message /store/co/cor.xml

description The requested resource (/store/co/cor.xml) is not available.






I got it too. It made me feel like a Thundercat... It was awesome.
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  • 1343. Re: Blizzcon ticket problem   08/11/2008 10:34:10 AM PDT
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civil......yea.......some of us maybe

It's Just a Game. Have Fun.
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  • Silver Hand
  • 1345. Re: Blizzcon ticket problem   08/11/2008 10:34:14 AM PDT
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Q u o t e:
Right now some one at blizz is doing this

top

cd /var/www/logs

tail error_log

vi goddamnit.bak
:wq

rm goddamit.bak

service httpd restart

cd what do you mean failed!?!?!?!

shutdown -r now


Q u o t e:


tail -f catalina.out &

./stop.sh
./start.sh

rm -rf /


I salute you fellow sysadmins :D As someone who once worked in a situation that was very similar to what's happening now, I can only imagine all the flak the Blizz IT admins are getting right now. However, for all the sh*t they're getting, they deserve it, because they could have TOTALLY prevented this entire situation, or at least made it less HORRIBLE.

(\/)o 0(\/)
=(___)=
I pinch.
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  • Icecrown
  • 1346. Re: Blizzcon ticket problem   08/11/2008 10:34:24 AM PDT
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Q u o t e:



This is top priority right now, and we are still actively looking into this issue. I can tell you that we have confirmed that no tickets have been purchased at this time, so no one should fear that they are going to be sold out while they are refreshing.

I’ll continue to try and provide updates as we get them, guys. I know you’re frustrated, thank you though, for remaining civil while we sort this out. It is appreciated. :0)


Thank you for the update. :)
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  • 1347. Re: Blizzcon ticket problem   08/11/2008 10:34:27 AM PDT
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Q u o t e:



Another Blizz fanboi. Hey, when hot tix go on sale on Ticketmaster do they crash and burn? No. Shure its slow, but its steady. Blizzard has literally billions of dollars in cash. If they dont want to outsource their sales, then be prepared to deal with the volume. And by be prepared u know what that means? Be OVER prepared. Be ready to get absolutely hammered. As a former retail manager of a major warehouse chain, I can tell you this: The day after Thanksgiving (aka Black Friday), we had triple the staff, and an ungodly ammount of product sitting on the floor. And year after year things went off without a hitch BECAUSE we examined the market, and knew this was the busiest day of the year, and over preped for it. Now obviously this is different in application, but not in theory. They knew this volume would be coming. How could they not? Blizzcon has been a main topic on forums since its announcement. And they failed to get their act together. With all the $$ we pour into their coffers every month, they couldnt anticipate a volume of this magnitude. Who do they have in their sales/promotions departments? High School Sophmores? cuz this is a Sophmoric effort if Ive ever seen it.


I certainly agree with you on those points, Im just curious how many people actually have any experience with stuff like this. And Thanksgiving was a disaster around here last year with the auth server going down and no one at the offices to fix it.

But the point is IT and server administration is not as simple as "make it work." You cant over prepare for hardware failures or corrupted data without some down time to swap things around.

Heros of Carpe Diem - Skywall
http://www.wowhocd.com
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  • Shattered Halls
  • 1348. Re: Blizzcon ticket problem   08/11/2008 10:34:42 AM PDT
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I'M MAKING A NOTE HERE

HUGE SUCCESS
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  • Cenarion Circle
  • 1349. Re: Blizzcon ticket problem   08/11/2008 10:34:53 AM PDT
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Nerdrage, heh
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  • 1350. Re: Blizzcon ticket problem   08/11/2008 10:34:54 AM PDT
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Q u o t e:
I said back on like... page 49 or so that Im sick. I accept that fact. Still doesnt change the fact that Blizzard dropped the ball down the grand canyon on this one. Stop deflecting.


Don't like the service? Don't support it.


Q u o t e:
I was also told to put my DST on in place of my Beserkers call... =p God coudln't make me do that.
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  • 1351. Re: Blizzcon ticket problem   08/11/2008 10:34:58 AM PDT
quote locked

Q u o t e:



This is top priority right now, and we are still actively looking into this issue. I can tell you that we have confirmed that no tickets have been purchased at this time, so no one should fear that they are going to be sold out while they are refreshing.

I’ll continue to try and provide updates as we get them, guys. I know you’re frustrated, thank you though, for remaining civil while we sort this out. It is appreciated. :0)



Civil?!

I am plotting my revenge, Auryk!
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  • 1352. Re: Blizzcon ticket problem   08/11/2008 10:34:59 AM PDT
quote locked

Q u o t e:

This is top priority right now, and we are still actively looking into this issue. I can tell you that we have confirmed that no tickets have been purchased at this time, so no one should fear that they are going to be sold out while they are refreshing.


Now THIS is the kind of update that will comfort people! Thanks, Blizz! Sorry to be such P.I.T.A.s, but I hope you can understand our collective excitement. :)
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  • 1353. Re: Blizzcon ticket problem   08/11/2008 10:35:04 AM PDT
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Nice to know they are at least jumping on here now and then and letting us know everything will be ok. LOl
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  • 1354. Re: Blizzcon ticket problem   08/11/2008 10:35:30 AM PDT
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Q u o t e:
If you dislike Blizzards service so much, you are very welcome to stop paying for it.


You can love Blizz games and still be (justifiably) upset that there are ticket sale complications on the advertised date. Doesn't mean someone should stop playing.
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  • 1355. Re: Blizzcon ticket problem   08/11/2008 10:35:45 AM PDT
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Q u o t e:
WTB 2 tickets for me and my GF =(
This stupid murloc keeps blocking me. I swear i must have gotten "An error has occurred" 500 times.


Yes, we heard it all, to be quite frank, I should guess that this is one major server problem if they bring the site down with a splash page. Just be patient, it'll be up, and everybody should get their tickets for Blizzcon. Don't worry, you are in front of the line people, just keep your eyes peeled for the blue updates.
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  • Cenarion Circle
  • 1356. Re: Blizzcon ticket problem   08/11/2008 10:35:53 AM PDT
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Q u o t e:


Cenarion Circle people for the win!


Yes, we are AWESOME.
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  • 1357. Re: Blizzcon ticket problem   08/11/2008 10:35:54 AM PDT
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Q u o t e:


You should settle down and go ask your parents for some more breakfast. Maybe when you get back you can buy tickets with their money.


you obviously are skimming through posts arent u son. Or you'd realize the magnitude of stupidity ur attempts at RL flames just reached.

Illidan: 2-11-08
SP: Brut, 6-26-08
Corwinii: Nameless Public Relations Officer "May God have mercy on my soul"
You either die a hero, or live long enough to see yourself become the villain.
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  • 1359. Re: Blizzcon ticket problem   08/11/2008 10:36:04 AM PDT
quote locked
why should blizzard waste money outsourcing there ticket sales, when we all know full well, that no matter how bad they F this up, they will STILL sell out, and make JUST as mych cash.

It's Just a Game. Have Fun.
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