There have been a number of questions recently on what exactly falls into the category of Win Trading in Arena matches, and therefore what is and is not considered acceptable, so we would like to provide some clarification on what is considered fair gameplay in Arena matches.

The act of Win Trading may be described as the carrying out of premeditated plans to rise in arena rating by means of determining the outcome of a match prior or during its taking place. Win trading goes against the spirit of World of Warcraft and devalues the enjoyment of the game for all players who earn their victories by competing in a fair environment.

Win Trading includes players tampering with, or otherwise abusing the queue system as well as colluding to enter into an arena match with a specific opposing team. In the case of arena collusion, we consider any situation where the standard queue possibilities are bypassed through an abuse of mechanics to be a violation of policy. This includes, but is not limited to, the act of tampering with one’s team roster with exploitive intentions as well as setting up a situation that bypasses the randomness of our queue system where a team has a specific and predetermined opponent and repeatedly faces that team. Queuing against a known and affiliated opponent gives a competitive advantage over players who are entering the queue at random. We have measures in place to take action against any account found to be using these practices to advance their characters.

These described actions all fall in line with our fair use clause in the Terms of Service, which specifically states:

“Nonetheless, certain acts go beyond what is "fair" and are considered serious violations of these Terms of Use. Those acts include, but are not necessarily limited to, the following:


1. Using or exploiting errors in design, features which have not been documented, and/or "program bugs" to gain access that is otherwise not available, or to obtain a competitive advantage over other players;"

With that being said we are aware that players will often face the same team multiple times in succession due to a lack of similarly rated teams in the queue. Naturally this is not in violation, nor should players worry if ever they happen upon a situation such as this, but we will invoke action against any team when the team in question creates an agreement to exchange matches or tamper with the queuing system. Regardless of the content of these games, this presents a conflict of interest that we wish to deter in order to keep our arena system competitive.

In our continued efforts to support fair gameplay we have taken steps to ensure fair and enjoyable competition in the Arena by taking action on players who are found to be involved in Win Trading. Actions for violations may include not only penalties to the account but also confiscation of any gear that has been won if deemed necessary. Our Support staff will continue to enforce fair gameplay in Arena matches and all aspects of the game and will continue to address any new concerns to ensure that the playing field is kept fair.