World of Warcraft

1 . 2 . 3 . 4 . 5 . 6 . 7 . 8 . 9 . 10 . 11 . 12
70
View All Posts by This User Toggle Ignore / Unignore This User
  • Nazjatar
  • 0. Lackadaisical approach to bugs/exploits   03/14/2007 10:34:01 AM PDT
quote reply
Anyone ever play a game where serious bugs and/or exploits were not allowed to persist for weeks, if not months?

How about a game where players didn't exploit, because there was a fear of actual reprecussions for their actions?

All Blizzard seems to care about is gold farmers.

Meanwhile, I STILL can't cure rogue poisons. Mages are STILL blinking through the bubble in EotS.

That's just off the top of my head. I'm sure there are dozens more.

I realize that things take time to code, and that 8 trillion players is a lot to police. But you know what, Blizzard? It's YOUR responsibility to maintain the integrity of your game.

Remember the bevy of bugs in early WSG? The horde GY-climb, the logs, etc? Are you really going to consistently take so long to fix bugs, and never ban anyone for anything but selling gold and swearing in general chat?

I can't wait until a game comes out that's run by a company that's willing to sacrifice profits to make a game with some integrity. You run a game like this, and it turns into exactly what it is now... the playerbase is a cesspool. Just look at the names people run around with. People have absolutely no respect for the rules, because they are so very, very rarely enforced. You don't respect the game, why should the players?

Do something. Hire more developers. Hire more GMs. If not, well, I hope you realize that letting middle schoolers, or at least people who never matured intellectually beyond that point, run your game while you're off banning everyone playing from China, was not the right decision, once a decent game comes out.

That is, unless the experience of logging on to WoW and being bombarded by stupid just turns everyone off from the genre and kills the entire MMO industry. I wouldn't be surprised.
70
View All Posts by This User Toggle Ignore / Unignore This User
  • 1. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:44:02 AM PDT
quote reply
They have GM outsourcing now. Have you not noticed tickets now take 1/100th the time to respond to now? They have basicly "hired" 100's of new GM's since BC has come out. What more do you want? Everyone to have a personal GM? lawl
<br>
<br>-edit /confused I'm not sure whats safe to post and wants not anymore>_<!

[ Post edited by Orzu ]

70
View All Posts by This User Toggle Ignore / Unignore This User
  • Nazjatar
  • 2. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:51:06 AM PDT
quote reply
I didn't say anything about ticket response time, particularly. I realize that, generally speaking, tickets get answered pretty quick. That's not what I was talking about though, really. I want GMs to actually DO SOMETHING to people who exploit. To actually DO SOMETHING to the millions of characters out there that have completely inappropriate names.

There should be enough GMs that if there are repeated reports of the same player doing the same exploit, the GM can try to witness the behavior and ban his cheating ass, rather than pushing the "noted, have a nice day!" macro.
Blizzard Entertainment
View All Posts by This User ignore-inactive
Nethaera
Blizzard Poster
  • 3. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:53:03 AM PDT
quote reply
I disagree with your feeling that bugs and exploits are treated in a lackadaisical way. Of course, I see what goes on from the inside and see all the bugs that are fixed on a daily basis. We may not always list them all but as you may have noticed, we list as many as possible in the patch notes as well as have recently started listing hotfixes on the forums for people.

There is a process that must be done which includes first identifying that something is in fact a bug, then the team must be able to reproduce the bug (some are not so easily reproduceable), then they need to track down the exact mechanics that are causing the bug. After all of that, they must find a way to fix the bug in a way that doesn't cause problems elsewhere. Some bugs are fairly simple fixes and some are a bit more complex and have other issues associated with them that need to be all addressed at the same time which delays the fix for the first thing.

It's easy to sit on the outside and pass judgement because a bug that you take issue with hasn't been fixed in the timeframe you feel it should be. The reality of delays however can give a whole new viewpoint.

[ Post edited by Nethaera ]


The land of tears gave forth a blast of wind,
And fulminated a vermilion light,
Which overmastered in me every sense,

And as a man whom sleep hath seized I fell. - Dante's Inferno
70
View All Posts by This User Toggle Ignore / Unignore This User
  • Proudmoore
  • 5. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:56:14 AM PDT
quote reply
Great thing about capitalism - if you don't like it, don't pay and don't play.
80
View All Posts by This User Toggle Ignore / Unignore This User
  • 6. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:57:01 AM PDT
quote reply

Q u o t e:
They have GM outsourcing now. Have you not noticed tickets now take 1/100th the time to respond to now? They have basicly "hired" 100's of new GM's since BC has come out. What more do you want? Everyone to have a personal GM? lawl


Woot! I get an even faster response from someone who has no idea how the game works b/c they don't actually educate the GMs about the game, but just give them a line to copy and paste "We are aware of the issue and looking into it."


Q u o t e:
then they need to track down the exact mechanics that are causing the bug.


This is the hard part and I can understand how it can take a while to fix bugs sometimes. But I can't understand how the GMs seems to have no power and seem to be uneducated on the game and it's mechanics.

[ Post edited by Thundercleez ]


your ideas intrigue me and I would like to subscribe to your newsletter
http://pointlesswasteoftime.com/new_captions/images/158_2006-06-13.jpg
70
View All Posts by This User Toggle Ignore / Unignore This User
  • 7. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:58:12 AM PDT
quote reply
10 women can't make a baby in 1 month.

Sometimes hiring more programmers isn't the issue. If you've worked anywhere in the real world, you'd realize that.
70
View All Posts by This User Toggle Ignore / Unignore This User
  • 8. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:58:42 AM PDT
quote reply
Yesterday I did my first Mechenar run. I died during the last boss fight, RIGHT before he died and my self rez was on cooldown. I didn't release until loot wsa settled, thank god we had it on group loot and got the popups to roll. However, I needed the bottom half of my Arcatraz key, so after loot was handled, I released and ran back to loot the boss. Well, guess what, theres some lametastic forcefield up at the top of the elevator now and I can't get back to the boss to loot. I petitioned a GM and got the typical "tough luck, known issue" email. Turns out this has been a "known issue" for a very very long time. Like since Beta. So, if I've had time to roll my Shaman, play her to 70, and start running Mechenar, how has Blizzard not had time to just get rid of the damned force field?

Krayleyna, 70 Draenei Shaman ~ Kraylessa, 60 Night Elf Priest ~ Kraylune, 60 Night Elf Druid
Kraylarra, 60 Human Paladin ~ Kraylorna, 60 Human Warrior ~ Kraylanna, 60 Human Warlock
70
View All Posts by This User Toggle Ignore / Unignore This User
  • Windrunner
  • 9. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:59:01 AM PDT
quote reply
Well if you've ever been in a large team on a big software project, you wouldnt have made a post like that. Bugs happen. The hardest part is usually tracing the source through unfamiliar code, especially if its something obscure and not easily repeatable. Something which to us while playing may seem like an easy fix is usually not, considering we know nothing of the mechanics behind the game.

So cut them some slack. As a programmer I have pride in my work, and take each bug in the software personally as have many i've met. I doubt their approach could ever be described as lackadaisical

Shape without form, shade without colour,
Paralysed force, gesture without motion
80
View All Posts by This User Toggle Ignore / Unignore This User
  • 10. Re: Lackadaisical approach to bugs/exploits   03/14/2007 10:59:02 AM PDT
quote reply

Q u o t e:
I disagree with your feeling that bugs and exploits are treated in a lackadaisical way. Of course, I see what goes on from the inside and see all the bugs that are fixed on a daily basis. We may not always list them all but as you may have noticed, we list as many as possible in the patch notes as well as have recently started listing hotfixes on the forums for people.

There is a process that must be done which includes first identifying that something is in fact a bug, then the team must be able to reproduce the bug (some are not so easily reproduceable), then they need to track down the exact mechanics that are causing the bug. After all of that, they must find a way to fix the bug in a way that doesn't cause problems elsewhere. Some bugs are fairly simple fixes and some are a bit more complex and have other issues associated with them that need to be all addressed at the same time which delays the fix for the first thing.


Why don't you just have GM's watch players in EoTS for example or attempt to clear rogue poisons. You make it sound like these are complex issues when they really aren't. Some of these bugs you haven't even said are bugs. Who knows? Maybe you don't want shamans to clear rogue poisons anymore.
70
View All Posts by This User Toggle Ignore / Unignore This User
  • Nazjatar
  • 11. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:00:24 AM PDT
quote reply
Ya, like I said, I realize it takes time to fix a problem.

But do you really think it's ok that, for the past TWO MONTHS, I have had a ~15% success rate on casting cure poison on rogue poisons? Do you even realize what that DOES to me?

Say what you want about the time it takes to fix a bug. There's no way this is acceptable.

Let's see.

Shamans
Druids
Paladins
All gnomes

How much of your playerbase is that? 30%? I dunno. Seems like a lot..

That's how many players are probably freaking SICK of not being able to cure poison most of the time from the other 70% of the playerbase (rogues).

There's really no way you can justify this taking 2 months to fix.

And really, did you choose to only address 10% of my post or what?
70
View All Posts by This User Toggle Ignore / Unignore This User
  • 12. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:00:26 AM PDT
quote reply
and first thing the OP did after posting this? probably logged into the game he has so many problems with and spent hours playing. i could be wrong though...

if you aren't going to be constructive with your complaints, maybe you should look at your own maturity level before attacking the maturity level of an entire player base.
60
View All Posts by This User Toggle Ignore / Unignore This User
  • Stormscale
  • 14. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:00:53 AM PDT
quote reply
I'm just curious how the EoTS bug isn't easy to fix, wouldn't you just have to change the little bubble thing to a "wall"? There are walls that are transpared and can't be blinked through like in Mechanar.
70
View All Posts by This User Toggle Ignore / Unignore This User
  • 15. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:01:39 AM PDT
quote reply
I for one was pondering last night what the typical punishment is for someone who exploits a map. Say for example an alliance player in Warsong who somehow gets on top of the alliance base where nobody can get to them. Does Blizzard give them a warning or do they start off with a temporary ban that could progress to a permanent one?
80
View All Posts by This User Toggle Ignore / Unignore This User
  • Lightning's Blade
  • 16. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:01:50 AM PDT
quote reply

Q u o t e:
Anyone ever play a game where serious bugs and/or exploits were not allowed to persist for weeks, if not months?

How about a game where players didn't exploit, because there was a fear of actual reprecussions for their actions?

All Blizzard seems to care about is gold farmers.

Meanwhile, I STILL can't cure rogue poisons. Mages are STILL blinking through the bubble in EotS.

That's just off the top of my head. I'm sure there are dozens more.

I realize that things take time to code, and that 8 trillion players is a lot to police. But you know what, Blizzard? It's YOUR responsibility to maintain the integrity of your game.

Remember the bevy of bugs in early WSG? The horde GY-climb, the logs, etc? Are you really going to consistently take so long to fix bugs, and never ban anyone for anything but selling gold and swearing in general chat?

I can't wait until a game comes out that's run by a company that's willing to sacrifice profits to make a game with some integrity. You run a game like this, and it turns into exactly what it is now... the playerbase is a cesspool. Just look at the names people run around with. People have absolutely no respect for the rules, because they are so very, very rarely enforced. You don't respect the game, why should the players?

Do something. Hire more developers. Hire more GMs. If not, well, I hope you realize that letting middle schoolers, or at least people who never matured intellectually beyond that point, run your game while you're off banning everyone playing from China, was not the right decision, once a decent game comes out.

That is, unless the experience of logging on to WoW and being bombarded by stupid just turns everyone off from the genre and kills the entire MMO industry. I wouldn't be surprised.


a company willing to lose profits...?

no such thing.
74
View All Posts by This User Toggle Ignore / Unignore This User
  • Kel'Thuzad
  • 17. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:02:31 AM PDT
quote reply
all the have to do to fix the EotS bug is make the terrain like the wsg tunnel, so all the mages that try will just blink backwards


ps: fix blink pls

[ Post edited by Krankheit ]


In heaven all the interesting people are missing.
~Friedrich Nietzsche
70
View All Posts by This User Toggle Ignore / Unignore This User
  • 18. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:02:36 AM PDT
quote reply

Q u o t e:
There is a process that must be done which includes first identifying that something is in fact a bug

Blinking through the EotS shield may be intended.


Q u o t e:
, then the team must be able to reproduce the bug (some are not so easily reproduceable)

Their test Mage is up to level 68, so this should be any day now.


Q u o t e:
then they need to track down the exact mechanics that are causing the bug. After all of that, they must find a way to fix the bug in a way that doesn't cause problems elsewhere.

There certainly aren't any other temporary non-blinkable barriers in the game they could copy-paste from. Nope, none at all. Especially not in any other battlegrounds.
60
View All Posts by This User Toggle Ignore / Unignore This User
  • Dalaran
  • 19. Re: Lackadaisical approach to bugs/exploits   03/14/2007 11:03:00 AM PDT
quote reply

I hear ya man.

There has been a bugged quest that I can't complete that has been known about for over a year. The only responses I ever recieve are "Known Issue" and "Developers Working On It" and a list of other canned responses.

I and several other people have reported a char for botting several times in the past 3 months and that char is still in game and still botting.

Im with you in asking for a little more from the powers that be.

1 . 2 . 3 . 4 . 5 . 6 . 7 . 8 . 9 . 10 . 11 . 12
Forum Nav : Jump To This Forum
Blizzard Entertainment