World of Warcraft - English (NA) Forums -> Warning for Mac OS 10.5.3

Radoslawn

Blizzard Poster

0. Warning for Mac OS 10.5.3 - use 10.5.5 06/02/2008 06:34:43 PM PDT

Though it has repaired many graphics related issues with certain models and fixed an issue with memory corruption in the Intel X3100 GPU driver for MacBooks.

There appears to be an issue now, after this upgrade, with some systems with 8800 class video (MBP, Mac Pro, iMac 3.06GHz). World of Warcraft players may may see big slowdowns in the game (<2FPS) if you have certain options enabled, which Blizzard is checking out:

- vsync (prime suspect)
- multisampling
- fullscreen

If the game is working correctly, it is recommended to hold off on the upgrade, for now.

Blizzard is working with Apple to get this resolved as soon as possible.

Edit: 10.5.5 resolves these classes of issue in our testing.

[ Post edited by Tigerclaw ]

Let me know how I'm doing...

https://www.surveymk.com/s.aspx?sm=X24fTWKQWp78nlfGFHjmEA_3d_3d

Celillenna

< Hoss >

Draenor

1. Re: Warning for Mac OS 10.5.3 Upgrade 06/02/2008 08:15:39 PM PDT

As asked, specs and issues:

Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 8 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005C.B08
SMC Version: 1.7f10

NVIDIA GeForce 8800 GT:

Chipset Model: NVIDIA GeForce 8800 GT
Type: Display
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0602
Revision ID: 0x00a2
ROM Revision: 3233
Displays:
Display Connector:
Status: No display connected
Apple Cinema Display:
Display Type: LCD
Resolution: 1600 x 1024
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported

The only issue I have right now is that more than a few people will put the card down to 30 FPS pretty quick. No horrible unplayability but it's kinda lousy.

By the way, I suggest you contact Marcel Bresink marcel@bresink.de to discuss the problems he's found with the driver.

SO YOU HIT YOUR KEYBOARD WITH YOUR FACE AND YOU WIN. AND THEY ARE THE NEW SIEGE WEAPON THEY TALK ABOUT CAUSE U CAN DESTROY DOWNS.

Amberrose

< On The Bounty >

Hyjal

2. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 01:13:44 AM PDT

Is there any word on any problems with the GeForce 8600M GT?

Eviltinjo

Exodar

3. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 08:29:56 AM PDT

There must be some issue with the 8600M, I've been tweaking my video settings more in the last week than I have since I received my MBP in Oct.

Tinjo - 70 Gnome Rogue, TehBoX of Warsong http://tehbox.net

Geburatiel

Haomarush

4. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 11:59:41 AM PDT

Here are my specs as requested...

Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
SMC Version: 1.16f10
Sudden Motion Sensor:
State: Enabled

Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected

Issue is that my FPS has gone down severely since the update. I used to get 100+ outside of cities, now I get 40+60 and inside cities I used to get 40+80 now I get 20-25

Lemix

< Fenix >

Boulderfist

5. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 04:34:59 PM PDT

My fps used to hover around 35+ in BT hyjal all those yummy places... now i am rolling at around 10fps- in high density places. Shatt 25 man raids. If i scroll into the ground so all ia m seeing is ground i got to 100FPS... Help this is bloody annoying and it reminds me of my last apple update close to a year ago now. Same issues basically except last time we were stuttering and low FPS.

Here are my specs.

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
SMC Version: 1.16f8
Serial Number:
Sudden Motion Sensor:
State: Enabled

Video Specs if needed. Might as well be thorough!

GeForce 8600M GT:

Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected

Keep Us update Radoslawn! Thanks.

Radoslawn

Blizzard Poster

6. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 04:45:21 PM PDT

Thank you ALL, so far, for your posts.

As soon as I hear anything I will post here, believe me. I saw the 10.5.3 upgrade as a resolution to many graphic issues, and it has been, but the side effects are a bit ...

Let me know how I'm doing...

https://www.surveymk.com/s.aspx?sm=X24fTWKQWp78nlfGFHjmEA_3d_3d

Lemix

< Fenix >

Boulderfist

7. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 04:54:22 PM PDT

Just sucks because everything seemed to be working fine. I wonder if we are going to have to wait 3 months for a resolution like we had to last time. I am thinking i should be archiving for now on when i do updates.

Tigerclaw

Blizzard Poster

8. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 05:06:03 PM PDT

You can resolve it immediately by doing an Archive&Install of OS X back to 10.5.0 (or whatever version came on your computer) followed by manually updating to 10.5.2. The 10.5.2 combo updater is available on the Apple support site.

http://www.apple.com/support/downloads/macosx1052comboupdate.html

Eatholycross

< Guardians United >

Velen

9. Re: Warning for Mac OS 10.5.3 Upgrade 06/03/2008 09:13:15 PM PDT

I have an MBP with the 8600M GT (128mb) and have run into this issue. Nothing I've done seems to ward it off any longer or impact it in any way. From what I can tell, this is an issue that is messing with the graphics I/O system or caching system of these particular cards and has little-to-nothing to do with individual settings.

Amberrose

< On The Bounty >

Hyjal

10. Re: Warning for Mac OS 10.5.3 Upgrade 06/04/2008 01:29:35 AM PDT

Q u o t e:
I am thinking i should be archiving for now on when i do updates.

It may seem a little sad, but I come here now and wait for word on how the game is performing under the new OS when there is an update before I install it. It's the only reason I haven't upgraded my MBP yet, and I'm really glad I didn't.

Saandstorm

< Knights of Irony >

Uldum

11. Re: Warning for Mac OS 10.5.3 Upgrade 06/04/2008 04:05:41 AM PDT

Dear Blue,

Thanks for your attention on this. Maybe you could point us to the appropriate Apple support forum where the community could "express" our concerns in true WoW forum fashion. :)

Cheers.

Radoslawn

Blizzard Poster

12. Re: Warning for Mac OS 10.5.3 Upgrade 06/04/2008 03:13:21 PM PDT

Hello Saandstorm,

Nothing really specific to World of Warcraft on the Apple discussions site, but here's a general Mac OS 10.5 discussion site (Apple's version of Forums) :

http://discussions.apple.com/category.jspa?categoryID=235

Let me know how I'm doing...

https://www.surveymk.com/s.aspx?sm=X24fTWKQWp78nlfGFHjmEA_3d_3d

Radoslawn

Blizzard Poster

13. Re: Warning for Mac OS 10.5.3 Upgrade 06/04/2008 03:24:05 PM PDT

To add to Tigerclaw's solution:

Here's the Apple support site that discusses Archive & Install:

http://docs.info.apple.com/article.html?artnum=306517

Archive and Install choice:

This option moves existing system files to a folder named Previous System, and then installs a new copy of Mac OS X. This option is available only for volumes with Mac OS X already installed. Usually, if you select this method, you will want to also select (check) "Preserve Users and Network Settings" which imports existing user accounts, home folders, and your network settings into the new system.

After you do this, there will be a folder with the Previous System files, you may want to trash this folder, since the old folder will take up about 4 GB of space.

Also after you update the system back to OS 10.5.2, I would recommend repairing your disk permissions:

1.) click on the Finder icon in the Dock
2.) open the Applications folder
3.) open the Utilities folder
4.) double click on the Disk Utility application icon
5.) select the hard drive the game is installed on
6.) select the First Aid option
7.) click on the Repair Disk Permissions button

Let me know how I'm doing...

https://www.surveymk.com/s.aspx?sm=X24fTWKQWp78nlfGFHjmEA_3d_3d

Zabros

< The Pod People >

Whisperwind

14. Re: Warning for Mac OS 10.5.3 Upgrade 06/04/2008 07:54:23 PM PDT

For the benefit of the PowerPC users who may not yet have upgraded... go for it. Smooth as silk.

Tombo

< Dark Devotion >

Black Dragonflight

15. Re: Warning for Mac OS 10.5.3 Upgrade 06/05/2008 10:15:03 AM PDT

Hi!

Well im having this problem, I have a MBP 8600GT 128 megs of ram 2.2 dual core. I don't wanna archive and install so I guess im gonna have to just wait! Next time I check this forum before upgrading.

Thnx,
Arnaldo Capó

Weztix

< Sixty Seconds To Wip… >

Greymane

16. Re: Warning for Mac OS 10.5.3 Upgrade 06/05/2008 10:56:08 AM PDT

It's not just 8x00 users. I have a 24" white iMac with a 7600GT and I'm getting the framerate issues as well. The game will chug down to the teens (30fps at the very very best) after a time of playing. Sometimes it'll do that as soon as I launch the game. Let's hope that the rumors of 10.5.4 hitting in the next few weeks are true...

Vedeyndal

Darrowmere

17. Re: Warning for Mac OS 10.5.3 Upgrade 06/05/2008 06:42:23 PM PDT

Q u o t e:
It's not just 8x00 users. I have a 24" white iMac with a 7600GT and I'm getting the framerate issues as well. The game will chug down to the teens (30fps at the very very best) after a time of playing. Sometimes it'll do that as soon as I launch the game. Let's hope that the rumors of 10.5.4 hitting in the next few weeks are true...

That's probably because nVidia's drivers encumber ALL their cards in one single package binary while using separate subsets in that binary to use a card's specific features. So if there's a memory leak in the driver, it affects all cards that use the feature the leak is in.

It's funny... I'm a pretty big fan of nVidia as my graphics vendor of choice on the PC. And I was excited when I bought my first Mac because at the time they were on nVidia cards, which were head and shoulders over ATI in OpenGL performance in Linux.

But time and time again ATI continues to end up being the better choice as far as OS X goes. Surprising really considering the source... But true nonetheless.

Stoneblade - Lev 60 Warrior
Vedyendal - Lev 47 Warlock
Taurii - Lev 10 Hunter
Bloodrae - Lev 10 Shaman
I seem to like the harder classes better >.>

Alandiris

< Execute >

Black Dragonflight

18. Re: Warning for Mac OS 10.5.3 Upgrade 06/07/2008 10:29:50 PM PDT

In the hope that this might speed up the delivery of a fix, chalk me up as another 8600M user with post-10.5.3 frame rate issues.

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
SMC Version: 1.16f10
Serial Number:
Sudden Motion Sensor:
State: Enabled

GeForce 8600M GT:

Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected

Shiftly

< Bubble Hearth >

Nathrezim

19. Re: Warning for Mac OS 10.5.3 Upgrade 06/08/2008 03:14:05 PM PDT

I have noticed that the FPS drop only happens when I have an external display connected. When just playing on the laptop without an extra display connected the FPS is normal. Hope that helps any.

Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
SMC Version: 1.16f10
Serial Number: W874623SYAL
Sudden Motion Sensor:
State: Enabled

Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Mirror: Off
Online: Yes
Quartz Extreme: Supported
SyncMaster:
Resolution: 1680 x 1050 @ 60 Hz
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported

Yea, and stuff

MAC TECHNICAL SUPPORT