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Blizzard Entertainment
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Eyonix
Blizzard Poster
  • 0. Realm Split Information and Queues   01/17/2007 03:14:07 PM PST
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In order to address player queues on highly populated realms, we're offering free character transfer moves to players on the realms listed here.

http://forums.worldofwarcraft.com/thread.html?topicId=65019653&sid=1

It's important to note that if not enough players take advantage of these free character moves, it may become necessary to split the population of a realm between two new realms, by performing the process of a Realm Split.

What is a realm split?

The term realm split describes the process of taking an overpopulated realm and dividing the population between two new realms.

What will determine whether a realm will need to undergo a realm split?

As severe realm overpopulation can result in unacceptable queue times for players entering the game, the need for a realm split is determined by the extent to which a realm is overpopulated. In the event of excessive overpopulation, Blizzard will examine a number of factors and explore multiple options for mitigating that overpopulation. A realm split will be executed only if Blizzard feels that the procedure represents the best option for addressing population-related issues.

What are the benefits to a realm split?

When a realm reaches maximum player capacity, gameplay becomes adversely affected. By dividing a realm’s population between two realms, we’re able to create a more stable, more enjoyable environment for all affected characters, which in turn contributes to a much more satisfactory World of Warcraft experience for everyone.

Are any other measures being taken to avoid forcing a realm split?

Yes. One measure is to raise the player caps for all realms when The Burning Crusade launches. This will be possible in part because of the hardware upgrades that we’ve worked to put in place since the original launch. In addition, our programmers regularly review our realm code to identify better ways to maximize performance as a realm’s population increases. Furthermore, as we have in the past, we will initiate a free character move (to realms designated by Blizzard) before resorting to a realm split.

Will I be able to choose my new realm?

When a realm is chosen to undergo a split, an in-game message at the character-selection screen will prompt all affected players to choose between one of the two new realms being created. The player will be able to make this decision (or change his or her decision) up until the realm-split process has been completed. The realm that the player chooses will be the destination for all characters that the player plays on that realm.

What happens to my characters if I don’t choose?

If a realm is not chosen by the player, each character will be individually relocated to one of the two new realms based on a priority system. The system will first determine whether the character is in a guild and move the character based on the destination of the guild’s leader. If the character is not in a guild, the system will then check if the character is part of an arena team and move the character accordingly. If these conditions do not apply, Blizzard will make the decision for the character(s).

Is it possible to send my characters to different realms?

If a player does not provide us with his or her preference, and allows the priority system described above to individually process the
relocation of each character, then it is possible to have characters become divided between the two new realms. Manually selecting a realm during the selection period will ensure that all characters from a single account on the affected realm will relocate together.

Does providing my realm preference guarantee my destination?

We will do our best to accommodate everyone’s realm preference, but if manual realm selections result in one of the two new realms being overpopulated, we may need to move some of the population to a different realm.

What happens to my Friends and Ignore lists?

The characters on a player’s Friend and Ignore lists will remain, provided those characters moved to the same realm.

Will items in the mail or auction house become lost?

These items will be moved with each character.

During the time of a realm split, will the Paid Character Transfer service still be available?

Yes. Players will still have the option to transfer their characters using the Paid Character Transfer service.

Will the transfer of my character(s) from the realm being split count toward the transfer “cooldown,” affecting my ability to transfer elsewhere using the Paid Character Transfer service?

No. Characters moved through the realm-split process will not activate the transfer cooldown.

What if I don’t like the new realm? Am I stuck there?

All players will have the same opportunity that they normally would to transfer the characters they play on an affected realm to a new realm using the Paid Character Transfer service.
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  • 2. Re: Realm Split Information and Queues   01/17/2007 03:23:37 PM PST
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((Does providing my realm preference guarantee my destination?

We will do our best to accommodate everyone’s realm preference, but if manual realm selections result in one of the two new realms being overpopulated, we may need to move some of the population to a different realm. ))

Horrible, horrible response.

Which do you think you will lose more customers because of? Queue times or a botched realm split?
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  • 4. Re: Realm Split Information and Queues   01/17/2007 03:32:07 PM PST
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Warning to anyone faced with a server split. Be sure to specify a chosen server for every character. Otherwise your characters can be split between servers if they do not belong to the same guild. (The default move for a member of a guild is to the server the Guildmaster goes to.)

Willhelm, Hands of Elune, chapter of House Ancora, http://www.whiterown.com/refectory
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  • 5. Re: Realm Split Information and Queues   01/17/2007 03:35:28 PM PST
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WHY is Kargath STILL not on that list?

It's unbelievable. You've had ample warning for at least a month that this realm would be a problem and still nothing.
Blizzard Entertainment
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Eyonix
Blizzard Poster
  • 6. Re: Realm Split Information and Queues   01/17/2007 03:40:31 PM PST
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Please be patient, guys. We are doing our absolute best to facilitate as many transfers as possible to keep the queues down. Just because you don't see your realm listed for free character moves now, doesn't mean you wont anytime soon.

We're focused on the realms with the highest populations at the moment.

Please also be aware that the errors some players see when attempting to initiate a character move only indicates that our database is currently busy with the volume of transfers that are coming through and we'd encourage everyone interested to keep trying.
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  • Dragonblight
  • 7. Re: Realm Split Information and Queues   01/17/2007 03:45:10 PM PST
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While I know a lot of this was brought up during the realm split test in beta.....
What happens to players who do not currently have an active account? Will they be notified and have a chance to choose? What if their characters get split or they end up on a different server from their friends while they are away?
How will problems with the server split be handled? It wasn't common, but there were some issues in the realm split test that on a live server would require GM intervention to fix.
The realm split test required a lot of downtime. How long would a split server be down? Would there be compensation for those players affected if downtime was excessive?

Community MVP
"Murlocs would be better at ambushes if they didn't scream all the time"
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  • 8. Re: Realm Split Information and Queues   01/17/2007 03:52:35 PM PST
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Q u o t e:
Warning to anyone faced with a server split. Be sure to specify a chosen server for every character. Otherwise your characters can be split between servers if they do not belong to the same guild. (The default move for a member of a guild is to the server the Guildmaster goes to.)


No. It's far worse than that.


Q u o t e:
Does providing my realm preference guarantee my destination?

We will do our best to accommodate everyone’s realm preference, but if manual realm selections result in one of the two new realms being overpopulated, we may need to move some of the population to a different realm.


As it stands now, there's a chance your character will be moved regardless of your input. Meaning that if you don't happen to be guilded with your friends, spouse, whatever...there's a chance your characters will get split between servers. And for the low, low cost of $25 you can maybe get it back the way it was before it was forced.

Unless the number of players required to make a guild is lowered, or there's some other way to tie accounts/toons together outside of the guild system, I don't see a good way to guarantee you can still play with your friends or family. Which is a big, big mistake.
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  • 9. Re: Realm Split Information and Queues   01/17/2007 03:58:01 PM PST
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Q u o t e:

Horrible, horrible response.

Which do you think you will lose more customers because of? Queue times or a botched realm split?


Queue times. Don't be stupid.
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  • Cenarion Circle
  • 10. Re: Realm Split Information and Queues   01/17/2007 04:08:49 PM PST
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Why isnt cenarion circle on this list we had over a thousand in que last night its insane

Iolus: "Are you ever wrong?"

Hercules: "I thought so once but i was wrong."
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  • Cenarion Circle
  • 11. Re: Realm Split Information and Queues   01/17/2007 04:09:29 PM PST
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If this happens to any RP realm BEFORE Blizzard offers the opportunity to deplete the population by offering Oceanics a chance to transfer to an Oceanic RP realm, Blizzard are officially incompetent.

[ Post edited by Azango ]


BLIZZARD: Please bring out an Oceanic RP realm for Burning Crusade!
Once Was A Priest
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  • Durotan
  • 12. Re: Realm Split Information and Queues   01/17/2007 04:18:22 PM PST
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Blizzard what are you going to do about servers like Durotan that had a transfer two weeks ago.

Durotan was 2-1 for alliance before the transfer -now it is more like 4-1 if not 5-1 alliance heavy.

We lost all of the top horde Guilds and players. About 10 horde guilds transferred off and only 4 smaller alliance guilds left.

The problem was:

the horde Faction on the server was already outnumbered to begin with; it was Alliance that was causing the Queues for the Durotan server.

With out blizzard having any system in place (alliance only transfer) Durotan now has virtually no Horde left.

What are you doing about this?
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  • Elune
  • 13. Re: Realm Split Information and Queues   01/17/2007 04:18:39 PM PST
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Q u o t e:
What if I don’t like the new realm? Am I stuck there?

All players will have the same opportunity that they normally would to transfer the characters they play on an affected realm to a new realm using the Paid Character Transfer service.


Beyond the fact that a realm split seems like a poor solution to a problem that has been ignored, this last Q&A scares me the most.

We get to pay to put our character(s) back on the realm if Blizzard puts us on the split we did not want to be on.......

And maybe they will remmember that some overpopulated realms (like Elune) still have a horrible Alliance to Horde ratio, which could become even worse depending on how they perform the split.
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  • Aerie Peak
  • 14. Re: Realm Split Information and Queues   01/17/2007 04:25:11 PM PST
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Give Aerie Peak a chance to move to a new server before you for a split.
We've had free transfers. But they were single server moves to much older servers so few people took them and the queues have just gotten longer and longer.

If we could get in on one of those clustered moves where it's 5 servers moving to one new one, then some people might make the move, especially now when being tossed in with characters that have been around 2 years longer won't mean as much.

edit: Meh, reading the whole thread 4tl

Q u o t e:
Please be patient, guys. We are doing our absolute best to facilitate as many transfers as possible to keep the queues down. Just because you don't see your realm listed for free character moves now, doesn't mean you wont anytime soon.


Just please, if you do indeed give AP another chance, don't rehash the old mistake and give us a chance to transfer to whichever of the current servers taking transfers that doesn't fill up enough. Put us in one of these 5 group batches to a new server. The perception is such a move would be "a fresh start at 60". And Perception means a lot.
And the sooner, the better. The longer people have to level and gear up the less of a "fresh start at 60" moving appears to be and the less people will be inclined to transfer.

[ Post edited by Roach ]


Joshua: Would you like to play a game?
Horde: How about Alterac Valley?
[Loses 9 of 10 games]
Joshua: A strange game. The only winning move is to AFK. How about a nice game of Arathi Basin?
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  • 15. Re: Realm Split Information and Queues   01/17/2007 04:30:38 PM PST
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Realm Split = bad, bad, bad, bad, bad, bad idea.

You don't have any possible way to know what the repercussions will be to the realms you do split and to WoW as a whole when you botch it all up.

And actually saying that you can pay to move your character, after it is moved by force, is one for the record books.
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  • Cenarion Circle
  • 16. Re: Realm Split Information and Queues   01/17/2007 04:33:52 PM PST
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One suggestion, so far we've seen realm splits occurring from like realms to like realms (I.e. PvP to PvP or Rp to Rp.)

How about an option for PvP to PvE or RP to PvE. No, I'm not advocating PvE to PvP. I believe PvP to PvE and RP to PvE were already allowed via paid transfer. Perhaps folks would find the option of jumping to another server type more to their liking
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  • 17. Re: Realm Split Information and Queues   01/17/2007 04:33:56 PM PST
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Q u o t e:


Queue times. Don't be stupid.


Then the rational solution is to offer free transfers, and free transfers only. Anyone who will quit the game entirely over queue times will rationally choose to transfer, while those who wouldn't will stay.

Even if the queue persists from an economic perspective it will be at equilibrium. Everyone still 'enduring' the queues would find it worth it versus the alternative of being split up. Therefore a realm split would never be in blizzard's interest.
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  • Aerie Peak
  • 18. Re: Realm Split Information and Queues   01/17/2007 04:35:14 PM PST
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Q u o t e:
And actually saying that you can pay to move your character, after it is moved by force, is one for the record books.


They say it because every time they offer free transfers 500 people post:
"If I take the free transfer does that mean I can't do a paid transfer for 3 months? If so, I'm not moving!"

Joshua: Would you like to play a game?
Horde: How about Alterac Valley?
[Loses 9 of 10 games]
Joshua: A strange game. The only winning move is to AFK. How about a nice game of Arathi Basin?
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  • 19. Re: Realm Split Information and Queues   01/17/2007 04:36:04 PM PST
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Q u o t e:
Please be patient, guys. We are doing our absolute best to facilitate as many transfers as possible to keep the queues down. Just because you don't see your realm listed for free character moves now, doesn't mean you wont anytime soon.

We're focused on the realms with the highest populations at the moment.

Please also be aware that the errors some players see when attempting to initiate a character move only indicates that our database is currently busy with the volume of transfers that are coming through and we'd encourage everyone interested to keep trying.


I'd seriously consider leaving AD - if the option being offered weren't 3 time zones away...
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