World of Warcraft

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  • 680. Re: Optimum Online NYC Constant DC's?   06/08/2008 07:02:04 PM PDT
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just came back at about 10 pm est.
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  • 681. Re: Optimum Online NYC Constant DC's?   06/08/2008 07:02:13 PM PDT
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Seemed much better today. Got in about an hour of playing then the spikes and DCs started again. Had to drop out of my raid :(
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  • 682. Re: Optimum Online NYC Constant DC's?   06/08/2008 07:05:56 PM PDT
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Same here, fine all day then the Lag hit close to 10pm. Insane.
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  • 684. Re: Optimum Online NYC Constant DC's?   06/08/2008 07:06:52 PM PDT
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Q u o t e:


Its been answered by Blizzard already. Just not in this thread.




In this case I think everyone is asking Blizzard to contact OOL because OOL is openly blaming Blizzard for the problem. They're not saying that everything is "fine" (a typical ISP response), they're saying "we've done our troubleshooting and found your gaming service provider, Blizzard, to be causing the problem." I mean, if it were my company and there was another company erroneously telling my customers that I had a problem I would:

1) contact that company to try to clear up any misunderstanding about fault
2) explain the situation to my customers so that they don't think I'm providing inferior service

In this context, it really isn't all that outlandish for Blizzard to contact OOL, especially since it's clear that OOL is aware of them as a company and there wouldn't be a Blizzard-who? type response. Lacking that, a post explaining "hey this is why OOL might think we're at fault, here's the real deal, you guys can tell them this" would at least be a step in the right direction.

[ Post edited by Calodrian ]


Way of life - "To have fun and not suck doing it."
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  • 685. Re: Optimum Online NYC Constant DC's?   06/08/2008 07:13:33 PM PDT
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And maybe all this sudden lag after no problems all day means cogent is putting their permanent fix in place?

Please?

Way of life - "To have fun and not suck doing it."
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  • 686. Re: Optimum Online NYC Constant DC's?   06/08/2008 07:20:49 PM PDT
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god damn it just dc in sunwell wiped my grp! this is bs wtf omg bbq

Never Ever Ever Ever Ever
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  • 687. Re: Optimum Online NYC Constant DC's?   06/08/2008 08:05:38 PM PDT
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yeah lag is back tonight. i had similar lag free times today and now its off and on again.
this is a crazy situation and i can only hope it will get better.
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  • 689. Re: Optimum Online NYC Constant DC's?   06/08/2008 08:08:58 PM PDT
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seemed ok for me when i first got home from work at 6 then about 930 est it all started again i think its time to call it for the night
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  • 690. Re: Optimum Online NYC Constant DC's?   06/08/2008 09:03:51 PM PDT
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THIS IS IMPOSSIBLE TO PLAY WITH
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  • 691. Re: Optimum Online NYC Constant DC's?   06/08/2008 09:09:01 PM PDT
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Q u o t e:
Thank you for contacting Optimum Online regarding your question about World of Warcraft. We apologize for any inconvenience this may have caused you and will be happy to assist.

We apologize for any inconvenience you've experienced. However, this issue is not on our network. It has been confirmed by our Networking team that the issue is with the World of WarCraft site. Please contact World of Warcraft for further troubleshooting.

For additional information, please take a look at the online Answer Center located at http://optimum.com/support. If you require further assistance you may contact us via:

Email: http://optimum.custhelp.com/cgi-bin/optimum.cfg/php/enduser/ask.php

Live Support: http://optimum.net/chat

Phone: http://optimum.com/support/phone_list.jsp

Thank you again for contacting Optimum Online. Have a nice day.
So what do I respond to this?
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  • Icecrown
  • 693. Re: Optimum Online NYC Constant DC's?   06/08/2008 10:41:36 PM PDT
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Lag came back around 10est, just as we got to Kalecgos. 5 people in our raid use OOL, and 1/5th of your raid disconnecting at once means a guaranteed wipe.

I've got FiOS coming on Wednesday, and I can't wait. Their 15/2mbps deal is actually 20/5mbps here in New York, so I'm stoked.

Ragnaros misses you.

[Cerine]: I was smiting instead of healing the tank and let me tell you it worked out great
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  • 694. Re: Optimum Online NYC Constant DC's?   06/08/2008 11:11:44 PM PDT
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Q u o t e:
just came back at about 10 pm est.


Yup back again..
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  • 696. Re: Optimum Online NYC Constant DC's?   06/09/2008 02:11:37 AM PDT
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It got better for a few days, but the lag monster came back tonight and it was worse than ever. :(

My favorites from tonight's raid:
"There she goes again. At least I won't have to worry about taunting things off her tonight."
"Geraldine, move! You're standing in the... oh, she's offline." (but I lived!)
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  • Stormrage
  • 697. Re: Optimum Online NYC Constant DC's?   06/09/2008 03:00:07 AM PDT
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This problem is going to force me to stop raiding......having an unreliable connection as the only resto druid just isnt working for me.......never thought id have to stop playing this game without wanting to :/
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  • 698. Re: Optimum Online NYC Constant DC's?   06/09/2008 04:47:12 AM PDT
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it seems like hops 4,6,7 on any tracert for the most parts times out. Does that make any sense because if it does shouldnt it be a ool problerm? for the people who claim wow is working for them, why dont you post a tracert plz. Lets take a look

Never Ever Ever Ever Ever
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  • Andorhal
  • 699. Re: Optimum Online NYC Constant DC's?   06/09/2008 05:09:28 AM PDT
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Q u o t e:
it seems like hops 4,6,7 on any tracert for the most parts times out. Does that make any sense because if it does shouldnt it be a ool problerm? for the people who claim wow is working for them, why dont you post a tracert plz. Lets take a look


as explained earlier in the tread, its due to security reasons much like how after hop 15/16 (sometimes higher) you dont get responses from the blizzard equipment either.

I was encouraged to read that the issue had cleared up earlier this weekend, but it appears that it has reared its ugly head yet again.

I dont know why OOL is blaming blizz, as its clearly their peering provider's problem. Cognetco is the one not accepting the handoff correctly and probably not handing it off to ATT correctly either. Sadly You, Me, Nor Blizz can contact them. only OOL can. SO its easier for OOL to blame blizzard than it is to take the time to send your ticket up to their network engineers so they can call Cognetco and get this problem fixed.

i am sorry most of you have had to switch and here is to hoping your new isp is a lot better.

--Wide

Providing Marginal Technical Advice since 2005
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