Ever since patch 2.4 I have been having a problem in which my screen will turn black, and i'll have to hard restart my computer in order to go about my business. This usually happens at a loading screen in game, but it has happened just randomly. Any tips would be greatly apreciated.

thanks,
Jaxex + Valkarian

I had the same issue. I installed new video drivers and that fixed my problem. Hope this helps.

Sweet thanks for the quick response

System tab
Operating system: Microsoft Windows XP home edition
Processor: Intel (R) Pentium (R) 4 CPU 1.80 GHz
Memory: 764 MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display tab
Name: RADEON 9200 PRO Family (Microsoft Corporation
Version: N/A
Date: N/A
DDI Version: N/A

the last 3 showed nothing...

I know it's not the greatest computer... but i haven't had a problem since patch 2.4

I too am having a black screen problem

I am having the same black screen problem. It happens most often when I am loading a dungeon. However, it also occurs in random times when i'm playing. I found that if i am not in a windowed mode, i can alt-tab out of the program and open a seperate window, log back in, and try to continue playing, but if it happens once, it generally happens a lot more and playing becomes impossible.

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 512MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display:
Card name: ALL-IN-WONDER 9000 (Microsoft Corporation)
Driver Version: 6.14.0010.6462 (English)
Driver Date/Size: 8/4/2004 02:56:41, 201728 bytes
DDI Version: 9 (or higher)
I believe this is the necessary information

---

Q u o t e:
I am having the same black screen problem. It happens most often when I am loading a dungeon. However, it also occurs in random times when i'm playing. I found that if i am not in a windowed mode, i can alt-tab out of the program and open a seperate window, log back in, and try to continue playing, but if it happens once, it generally happens a lot more and playing becomes impossible.

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 512MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display:
Card name: ALL-IN-WONDER 9000 (Microsoft Corporation)
Driver Version: 6.14.0010.6462 (English)
Driver Date/Size: 8/4/2004 02:56:41, 201728 bytes
DDI Version: 9 (or higher)
I believe this is the necessary information

---

You'll also want to download the latest drivers. See the (Microsoft Corporation) next to your card name. That means your video card driver was installed via Windows Update or a similar fashion. Go to http://ati.amd.com and download the latest driver for your All-In-Wonder 9000 card.

I'm having the same issue. I can't figure out what is doing it. I've updated everything and yet it still does it constantly. Please help me fix it.

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz
Memory: 2046MB RAM
Page File: 338MB used, 3089MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_C8623842&REV_A1
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: HYUNDAI ImageQuest L90D+ Digital
Monitor Max Res: 1280, 1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7516 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail

I am having the same issue.

Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P35-DS3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz (2 CPUs), ~2.3GHz
Memory: 4094MB RAM
Page File: 2461MB used, 5954MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode


Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_34681458&REV_A2
Display Memory: 2287 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
Driver Version: 7.15.0011.7813 (English)
DDI Version: 10
Driver Attributes: Final Retail

I'm getting the problem big time now. I used to be able to tolerate it, and in fact at one point thought that I had it fixed. Now I cannot play for more than 5 min at a time.

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4094MB RAM
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

Display tab
Card name: NVIDIA GeForce 9600 GT
Driver Version: 7.15.0011.7813 (English)
Driver Date/Size: 9/17/2008 09:55:00, 8458240 bytes
DDI Version: 10

For those of you using Nvidia, there was a new update for drivers released on the 15th of October, at least with a lot of the more common cards. I don't know if this will fix the problem, I'm having it as well and the drivers are downloading as I'm typing this, so we'll see.

I'm having the same problem.

------------------
System Information
------------------
Time of this report: 12/4/2008, 01:00:07
Machine name: DOC
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 1 (3790.srv03_sp1_gdr.080813-1204)
Language: English (Regional Setting: English)
System Manufacturer: Unknow
System Model: Unknow
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.2GHz
Memory: 2046MB RAM
Page File: 455MB used, 3510MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.1830 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_00000000&REV_A1
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8048 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/12/2008 14:54:00, 8914560 bytes

I'm having the same problem. Just reinstalled windows completely, just reinstalled wow, and bang it happens again. This problem only started about a week and a bit ago. And still no blizzard reply. I've reinstalled everything, and updated my video and MB drivers. it happens at completely random times. Personally I think its an Audio error. I cought a flash of something before I froze up once and it had Audio codec on it....however it flashed for a second and I couldn't see the rest.

I was having this problem for quite a long time and I tried so many different things to solve it. In the end, I figured that it must be a power supply problem. After upgrading my video card, I didn't know that it had recommended a 450 Watt PSU. I opened my computer and saw I only had a 350 Watt PSU. I was about to buy a new PSU, but tried several final solutions. I have a ATI Radeon HD 3650. I opened up ATI Catalyst Control Center (a control panel that comes with the video card) and I lowered my AGP write speed from 8x to 4x. This fixed the problem immediately. Some things I tried in addition though before that were:

-Updated video card drivers
-Cleaned out computer using compressed air
-Placed a desk fan toward the exposed side of my computer in case it was a overheating issue
-Reinstalled WoW
-Opened WoW in -opengl and -windowed mode
-Ran WoW repair utility (although this slightly changed the problem in that I was able to get an error report out of it)
-Spammed CTRL, ALT, Delete - this sometimes gave me a blue screen, sometimes nothing
-Deleted my WTF, Cache, and Interface folders
-Disabled VPU Recovery in my ATI Catalyst Control Center
-Set to lowest graphics on WoW
-In Windows XP, disabled Write Combining (right click your desktop -> Properties -> Settings -> Advanced -> Troubleshoot -> Uncheck the Write Combining)
-Set my AGP aperture to exactly 128 MB in the BIOS.

I scoured the internet finding these potential solutions from people who had the same problem. I tried them one by one and if they didn't work, I would set my computer back how it was if necessary (For example, disabling Write Combining didn't work, so I enabled it again; opening WoW in -opengl and -windowed didn't work, so I put it back to normal). If anyone stumbles across this problem, you should try doing all of these solutions ONE BY ONE. They worked for one person or another and it is impossible to have the same problem as someone else (from the looks of it).

I didn't have that, at least not that I could tell, but I loaded the nvidia control panel and turned off PhysX GPU acceleration so we'll see how that goes.

Nope crashed later that night. I don't appear to have any fast write settings that I can see... sigh

Any thoughts? Yesterday I played all day fine, did a raid in UK, hearthed back to Valgarde, crashed. Today I was doing a quest that put me in water, was swimming down to a sunken boat, crashed. Logged back in, swam up so I wouldn't die (because the game leaves me in the entire time), went to go back down, crashed. Logged in again, repeat, crash. Had to hearth out and come back. It seems like once I crash in water, I will continue to crash seconds after moving in the water until I get out and come back. My leveling has been severely curtailed due to this.