World of Warcraft - English (NA) Forums -> LEOPARD: Unable to Validate Game Version

Alumac

< FTW >

Area 52

20. Re: Unable to Validate Game Version after Leo 10/29/2007 09:54:18 AM PDT

Same problem. Wow worked after I installed Leopard. I played for a bit, shutdown, and now I turn it on this morning, no luck. Can not validate game version...

Swifthorns

< Hemlock Society >

Twisting Nether

21. Re: Unable to Validate Game Version after Leo 10/29/2007 11:21:34 AM PDT

More food for thought, I saw in a discussion on macworld.com that if you use the "...Archive and Install option to preserve user accounts, the files inside the Shared user folder (/Previous Systems/Previous System 1/Users/Shared) don’t get moved."

Shockbit

< Slane Baanrit >

Silver Hand

22. Re: Unable to Validate Game Version after Leo 10/29/2007 02:20:16 PM PDT

Same issue here. I installed Leopard on Friday and WoW ran fine. Turned the computer off for a day and on Sunday WoW also ran fine. Today I go to log in and get the "Unable to Validate Game Version" error. My Mac was asleep, not shut down, overnight like I do every night. I suppose I've no option but to reinstall, quite a pain though.

Endac

< Evolve >

Draenor

23. Re: Unable to Validate Game Version after Leo 10/29/2007 05:43:43 PM PDT

This is terrible customer service.

Peedee

< Slipstream >

Bronzebeard

24. Re: Unable to Validate Game Version after Leo 10/30/2007 08:06:50 AM PDT

I'm reading on the Apple Support forums that the new "case sensitive file system" in Leopard causes this and that's why a full reinstall seems to be working.

http://discussions.apple.com/thread.jspa?messageID=5664102&#5664102

Last post there. No real description but it makes sense at least.

Looks like I'm off to a full reinstall...when I find my disks :(

Tigerclaw

Blizzard Poster

25. Re: Unable to Validate Game Version after Leo 10/30/2007 09:48:54 AM PDT

CS FS is not a new feature in Leopard. It has been available in Tiger and might have been in Panther as well.

< Ashes to Ashes >

Undermine

26. Re: Unable to Validate Game Version after Leo 10/30/2007 02:55:40 PM PDT

OK, I installed Leopard on Saturday, played all day Saturday, Played all day Sunday, played yesterday. I've rebooted the machine a few times in between all of those and haven't had any problems.

I played today and logged off of WoW. I surfed the web a little and saw an article about Leopards firewall, and I went into the system prefs to look at it. I turned it on to "Set access for specific services and applications". And I put in a few applications to the list, including WoW. So I went in to play wow...remember this is only like 2 minutes since I JUST played it, and I get that message of "Unable to Validate Game Version blah blah blah".

So I'm thinking it's my firewall, so I go back to "Allow all incoming connections". I go back to WoW, same thing: "Unable to Validate Game". I log out of my account and back in, same thing.

All I did in the span of 2 minutes was turn my firewall on and off and now I'm getting the "Unable to Validate Game" when it was running fine for 3 days.

EDIT: I did a full restart of the system, thinking it would clear out something and I'm getting that message. I get the message no matter what I type in the password, so it's not even attempting to go out to the internet.

Weird.

[ Post edited by Xo ]

Tigerclaw

Blizzard Poster

27. Re: Unable to Validate Game Version after Leo 10/30/2007 03:02:33 PM PDT

Q u o t e:
OK, I installed Leopard on Saturday, played all day Saturday, Played all day Sunday, played yesterday. I've rebooted the machine a few times in between all of those and haven't had any problems.

I played today and logged off of WoW. I surfed the web a little and saw an article about Leopards firewall, and I went into the system prefs to look at it. I turned it on to "Set access for specific services and applications". And I put in a few applications to the list, including WoW. So I went in to play wow...remember this is only like 2 minutes since I JUST played it, and I get that message of "Unable to Validate Game Version blah blah blah".

So I'm thinking it's my firewall, so I go back to "Allow all incoming connections". I go back to WoW, same thing: "Unable to Validate Game". I log out of my account and back in, same thing.

All I did in the span of 2 minutes was turn my firewall on and off and now I'm getting the "Unable to Validate Game" when it was running fine for 3 days.

Can you drop me an email - wowmacteam123@blizzard.com please.

Peedee

< Slipstream >

Bronzebeard

28. Re: Unable to Validate Game Version after Leo 10/30/2007 03:13:47 PM PDT

Q u o t e:
OK, I installed Leopard on Saturday, played all day Saturday, Played all day Sunday, played yesterday. I've rebooted the machine a few times in between all of those and haven't had any problems.

I played today and logged off of WoW. I surfed the web a little and saw an article about Leopards firewall, and I went into the system prefs to look at it. I turned it on to "Set access for specific services and applications". And I put in a few applications to the list, including WoW. So I went in to play wow...remember this is only like 2 minutes since I JUST played it, and I get that message of "Unable to Validate Game Version blah blah blah".

So I'm thinking it's my firewall, so I go back to "Allow all incoming connections". I go back to WoW, same thing: "Unable to Validate Game". I log out of my account and back in, same thing.

All I did in the span of 2 minutes was turn my firewall on and off and now I'm getting the "Unable to Validate Game" when it was running fine for 3 days.

EDIT: I did a full restart of the system, thinking it would clear out something and I'm getting that message. I get the message no matter what I type in the password, so it's not even attempting to go out to the internet.

Weird.

This is exactly what I did, verbatim. Except mine just wouldn't connect period once I drove back down to school and got onto their network. That's what prompted me messing with the firewall thinking it was the new OS's security.

So anything you figure out would be incredibly appreciated to avoid installing/patching all over again.

< Ashes to Ashes >

Undermine

30. Re: Unable to Validate Game Version after Leo 10/30/2007 03:24:38 PM PDT

Q u o t e:

Can you drop me an email - wowmacteam123@blizzard.com please.

Sent

Tigerclaw

Blizzard Poster

31. Re: Unable to Validate Game Version after Leo 10/30/2007 03:33:18 PM PDT

I was able to reproduce one instance of this problem internally. When I put the WoW game executable (application) in the Firewall config dialog where you can "set access for specific services and applications", the OS changes something about the application contents and then the signature check at logon fails because the bits have changed.

MD5 hash of app bundle before visiting Firewall panel:

MD5 (./Contents/Info.plist) = fdf15f562f907707dbf89addaef386a1
MD5 (./Contents/MacOS/World of Warcraft) = 937e48381359c5a22132397f668a1200
MD5 (./Contents/PkgInfo) = d61ad07e3e6043f59d833a233f16a7a8
MD5 (./Contents/Resources/DivX Gaming.component/Contents/Info.plist) = 0370ec1491420872cf4f49e80b12e955
MD5 (./Contents/Resources/DivX Gaming.component/Contents/MacOS/DivX Gaming) = 87f3fc9b941774d2ab890b2a4d75fe72
MD5 (./Contents/Resources/DivX Gaming.component/Contents/PkgInfo) = e63de08e92f179c8343c474052a9b552
MD5 (./Contents/Resources/DivX Gaming.component/Contents/Resources/DivX Gaming.rsrc) = e2ddbd8aca8b78ab7941ce3a1880e0ea
MD5 (./Contents/Resources/Error Reporter.app/Contents/Info.plist) = de90ee04d86b26c43f0e5ebbfcea5a9f
MD5 (./Contents/Resources/Error Reporter.app/Contents/MacOS/Error Reporter) = f86daef9653bf92aca5557abe5a99d55
MD5 (./Contents/Resources/Error Reporter.app/Contents/PkgInfo) = 23b7d7d024abb0f558420e098800bf27
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/English.lproj/MainMenu.nib/classes.nib) = 1bafe4800f577c5933f76c84d74d7765
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/English.lproj/MainMenu.nib/info.nib) = 05d2f12f21849c2d7aba60c52112bc74
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/English.lproj/MainMenu.nib/keyedobjects.nib) = 7981be914b79ac10c96131*%%6f6fac7
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/wow-error.icns) = 24a16377a8e831052fe95083428cf0b3
MD5 (./Contents/Resources/Main.nib/classes.nib) = d4f654c0244466c22e6192e76ec71210
MD5 (./Contents/Resources/Main.nib/info.nib) = 58d6221c2411227d836c46360ddfa496
MD5 (./Contents/Resources/Main.nib/objects.xib) = e0ffe160ce85c7e5982c68240a13047b
MD5 (./Contents/Resources/mpq.icns) = 32feb28b780577e86bda4564779cc0ea
MD5 (./Contents/Resources/wow.icns) = 5444e69fdedc790f44d2795b3f9ad834

MD5 hash of app bundle after visit to Firewall panel:

MD5 (./Contents/CodeResources) = 5a037a5cd7bf9cd9b3160a7968b86e06
MD5 (./Contents/Info.plist) = fdf15f562f907707dbf89addaef386a1
MD5 (./Contents/MacOS/World of Warcraft) = ff5df6ba8bb731c44c161dad317d38d7
MD5 (./Contents/PkgInfo) = d61ad07e3e6043f59d833a233f16a7a8
MD5 (./Contents/Resources/DivX Gaming.component/Contents/Info.plist) = 0370ec1491420872cf4f49e80b12e955
MD5 (./Contents/Resources/DivX Gaming.component/Contents/MacOS/DivX Gaming) = 87f3fc9b941774d2ab890b2a4d75fe72
MD5 (./Contents/Resources/DivX Gaming.component/Contents/PkgInfo) = e63de08e92f179c8343c474052a9b552
MD5 (./Contents/Resources/DivX Gaming.component/Contents/Resources/DivX Gaming.rsrc) = e2ddbd8aca8b78ab7941ce3a1880e0ea
MD5 (./Contents/Resources/Error Reporter.app/Contents/Info.plist) = de90ee04d86b26c43f0e5ebbfcea5a9f
MD5 (./Contents/Resources/Error Reporter.app/Contents/MacOS/Error Reporter) = f86daef9653bf92aca5557abe5a99d55
MD5 (./Contents/Resources/Error Reporter.app/Contents/PkgInfo) = 23b7d7d024abb0f558420e098800bf27
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/English.lproj/MainMenu.nib/classes.nib) = 1bafe4800f577c5933f76c84d74d7765
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/English.lproj/MainMenu.nib/info.nib) = 05d2f12f21849c2d7aba60c52112bc74
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/English.lproj/MainMenu.nib/keyedobjects.nib) = 7981be914b79ac10c96131*%%6f6fac7
MD5 (./Contents/Resources/Error Reporter.app/Contents/Resources/wow-error.icns) = 24a16377a8e831052fe95083428cf0b3
MD5 (./Contents/Resources/Main.nib/classes.nib) = d4f654c0244466c22e6192e76ec71210
MD5 (./Contents/Resources/Main.nib/info.nib) = 58d6221c2411227d836c46360ddfa496
MD5 (./Contents/Resources/Main.nib/objects.xib) = e0ffe160ce85c7e5982c68240a13047b
MD5 (./Contents/Resources/mpq.icns) = 32feb28b780577e86bda4564779cc0ea
MD5 (./Contents/Resources/wow.icns) = 5444e69fdedc790f44d2795b3f9ad834

The OS has added a new file "CodeResources" into the application bundle, and also made some change to the executable itself, causing the checksum to no longer match what the server expects.

The diff of the two logs above showing the new file added and the difference in checksum on the app binary:

0a1
> MD5 (./Contents/CodeResources) = 5a037a5cd7bf9cd9b3160a7968b86e06
2c3
< MD5 (./Contents/MacOS/World of Warcraft) = 937e48381359c5a22132397f668a1200
---
> MD5 (./Contents/MacOS/World of Warcraft) = ff5df6ba8bb731c44c161dad317d38d7

My advice until we get this sorted out would be, don't mess with the Leopard firewall and do not put any of our applications on the special treatment list that the firewall panel provides.

Additional info: if you have no backup copy of the WoW executable, you will probably need to reinstall to get it running again. Once you get to that point I would make a backup copy of the WoW application using Duplicate or (dare I say it) Time Machine, so this issue can be resolved quickly should it come up again.

[ Post edited by Tigerclaw ]

< Ashes to Ashes >

Undermine

32. Re: Unable to Validate Game Version after Leo 10/30/2007 03:39:32 PM PDT

Thanks Tigerclaw...glad I was able to make this bug happen in the short amount of time I played it and used the firewall settings to kind of zero in on where this is happening.

< Ashes to Ashes >

Undermine

33. Re: Unable to Validate Game Version after Leo 10/31/2007 03:59:40 AM PDT

Maybe sticky this? Or sticky a post of known Leopard glitches and bugs in relation to WoW?

Rafaeles

< Nights Fury >

Blackhand

34. Re: Unable to Validate Game Version after Leo 10/31/2007 09:02:31 AM PDT

Same thing in my case. I hope Blizzard comes up with a patch for this today because spending four hours of my playing time downloading again is not very good service. Not to mention the fact that it does not look good for Blizzard to wait for users to discover this issue and deal with it afterwards.

Perhaps Blizzard should credit out accounts somehow, I am paying for this time I'm spending while the game is clearly not working for a lot of people because Blizzard didn't test their game against Leopard beforehand.

Tigerclaw

Blizzard Poster

35. Re: Unable to Validate Game Version after Leo 10/31/2007 01:49:23 PM PDT

The game was tested against Leopard, however it was not tested in a fashion that would involve re-configuring the firewall or the parental controls, both of which are Leopard features that (we have learned) can alter the contents of the game files in a way that defeats our existing integrity checking mechanisms.

We are working on a more permanent solution so this issue can be eliminaed in future patches.

Nax

< Deadmoon Tribe >

Gorefiend

36. Re: Unable to Validate Game Version after Leo 10/31/2007 04:25:46 PM PDT

Having the same issue, Re-installing now, I'll post again if I get it to work. Has anyone reloaded wow and fixed this bug?

Jon

< WOW POW >

Gilneas

37. Re: Unable to Validate Game Version after Leo 10/31/2007 04:35:47 PM PDT

Same thing happened to me. I enabled the firewall and it hosed my wow installation. I have to admit all the problems with leopard are annoying. I am now having to reinstall the entire game because of the Leopard firewall.

Bradlee

< Spirits of Vengeance >

Medivh

38. Re: Unable to Validate Game Version after Leo 10/31/2007 05:46:49 PM PDT

Tigerclaw,

I appreciate the information you posted concerning CodeResources. I've forwarded this specific issue to my Apple SE and am asking him to discuss it internally. It's wonderful that blizz will find a way to work with this file being added to the bundle but what about every other application that does an integrity check? Apple should correct this as I don't expect every developer to worry about this. I hope to find out more from Apple about the firewall in the very near future. I will share one quick comment from said SE:

Q u o t e:
There has been a lot of FUD around this, but it does work as
expected. I think it is a improvement over what we had in Tiger, but
we need to communicate better what is happening. I had not heard
about it modifying applications, but it only allows signed
applications to work when you have the "Block All Incoming
Connections" selected. Try selecting "Set Access for specific
services" and you should see a dialog pop up asking you if you want to
allow connections when game set up listener on the network.

Bradlee the Righteous of Medivh, Spirits of Vengeance.

Swifthorns

< Hemlock Society >

Twisting Nether

39. Re: Unable to Validate Game Version after Leo 10/31/2007 09:00:27 PM PDT

Q u o t e:
We are working on a more permanent solution so this issue can be eliminaed in future patches.

Woot! Thanks, guys.

MAC TECHNICAL SUPPORT