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Q u o t e:
I wanted my response to be short though . :(

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No, unlike some OPs I actually want to hear what you have to say. Don't fear the "wall of text"!

mmo-champion's RSS feed (appropriately named Bluetracker) of thread's that Blizz responds to is a good place to look, if you're wanting to see how frequently they respond.

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Q u o t e:


We are here making posts every day, Monday thru Friday. Between our entire Community staff, there are generally more than a dozen posts made per day. We choose what we respond to very carefully, and mostly serve to absorb various discussions and information.

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Gnome Paladins?

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Q u o t e:
o m g eyonix I havent seen you in like a year

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Good to know he didn't get permabanned for his comment about someone that isn't you clearing Ulduar. Best thing I've ever seen a blue (or anyone, for that matter) say.

OP, you clearly, CLEARLY have never seen the Aion forums. They communicate with their customers via Twitter more than they use their own forums. I think the presence of blues in the WoW forums is very, very good.

Throwing out an epic quote from someone a LONG time ago (by WoW standars.)

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Q u o t e:
Posting impassionately, they say you don't care.
Posting nothing, they say you ignore.
Posting with passion, you incite trolls.
Posting fluff, you say nonsense.
Post with what facts you have, they whittle down with rationale.

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+10 forum points to anyone who remembers who said that.


PS.... dont hate me blue posters pls.

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Q u o t e:


Just here to say...

FIRST

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I wish MMO-Champion's boubouille and his team were Mods in these forums too.

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Q u o t e:


We are here making posts every day, Monday thru Friday. Between our entire Community staff, there are generally more than a dozen posts made per day. We choose what we respond to very carefully, and mostly serve to absorb various discussions and information.

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I have seen these responses to this question before. The real issue, that I feel needs to be pointed out: On these forums, all to often, the mood is "Player Vs Blizzard". It feels like we are trying to coerce Blizzard into throwing us a few table scraps of information to gnaw on.

What is the deal with the cloak and dagger secrecy? Blizzard is not producing cold fusion or trying to smuggle WMD out of the country. Blizzard develops a freakin game.

Examples of secrecy....

Paid Race Changes - Whats the hold up? From a logical POV this should be implemented before Faction changes simply because a race change is involved in the process. Would it really hurt to offer us an explanation in the mean time? Are you waiting for the rush of faction changes to die down? Is there a complication on the server side some how with coding? Do you wanna see how many suckers you can get to use the faction change twice to facilitate a race change?

Gold Farming Complaints - There have recently been calls to require an authenticator to play this game. The response from Blizzard was that the real problem isn't addressed, ie internet security, don't open attachements, use firefox not explorer, use ad block or no script, don't use crap porn sites on the same pc you wow on. The fact is Blizzard has a chance to fix stupid as far as wow security is concerned and they have declined with a paper thin response that doesn't hold up. Does Blizzard not think they can get 12 million people to buy authenticators? If not do they not want to fit the bill? Does this added cost not work out from a business stand point? The fact is Blizzard you have been called out on this security issue and your response is more insulting than just ignoring the question.

We aren't asking you when, where, and to who you lost your virginity. (at least i'm not) These, among others, are reasonable questions that would go away with minimal effort on your part. Just trade 100 of your "Soon" responses for one real response.

Further, we understand the need for some secrecy. Dumping all of your development on the table wouldn't be good for the competition stealing your great ideas. I admit the fun of your announcements at Blizzcon is like Christmas morning, and would hate to see the fun of that go the way of Plainsrunning.

The important thing to understand is that it's ok that you can't wave your magic wand and fix or implement things with a flick of the wrist. Just give us an explanation, we aren't unreasonable. (for those that are unreasonable, I believe you already handle them appropriately)

As far as I'm concerned this game has never been better. But a complaint I have always held, I wish there was more transparency with Blizzard and the community. I'm not satisfied with the "Player Vs Blizzard" atmosphere of the forums. Now that I'm thinking about it. It's not just the forums. The different ways for you to communicate with us is astounding. But the very little love coming your way is lack luster.

As a community, we support this game like no other in the way of addons, machinima, fan art, fan fiction, pumpkin carving, podcasts, songs, crafts, food inspirations, there are countless others.

Blizzard has, 3 or 4 episodes of Blizzcast and a Youtube channel with the cinimatics that everyone already has installed on their pc's. Jeez, where's the love.

Some would say, they don't care about that crap just patch the game faster, more expansions wha wha wha. To this i say, hire another team for this other stuff, you guys have a license to print money (even in this crappy economy) and I think these things will have a return on the investment and set a standard for other companies, that frankly I don't think they can compete with.

I should really wrap this up before I start to ramble...

Blizzard we love you. But the proper response to that is not "thanks". We wanna hear, "Blizzard loves you too". (cuz Blizzard talks in the 3rd person)

In theory, i agree with your post. However, on-paper is never what happens IRL. Read my other post. That's why Blues don't like to post actual information. No matter what you say, some group of people will ALWAYS find stuff to complain about and try to twist their words.

And to copywhat someone else said in their signature "Give the players what they want, they'll always ask for more"

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Q u o t e:
While I agree that there should be more attention paid to ideas and such on forums, if a blue posts something, it's taken as gospel truth. For instance, lets say I have a really great idea that I post, and a blue responds telling me it's a good idea, and they'll look into it.

Six months(or two weeks depending on the person) later when nothing else has been said about it, I start QQing because they promised me that they would implement my idea. Regardless of what they actually said I leave with a bad taste in my mouth because I feel like I've been lied to.

The other problem is, there is a lot of stuff going on at Blizzard. It's a very large company. Sometimes the left hand doesn't know what the right hand is doing. If someone officially says something that doesn't turn out to be true it's bad for business. These forum trolls can hold on to things for a long time.

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I don't feel like a company should can its responses to avoid troll issues. Reasonable people can tell the difference between, "that's a neat idea" and "we will implement that in the next patch, your check is in the mail."

I agree with the above poster "No matter what (OR HOW LITTLE) you say, some group of people will ALWAYS find stuff to complain about and try to twist their words"

I feel like that is the very same reason why you should just say what you have to say if there was no trolling or over reacting. I feel like by trying to avoid fueling the trolls, they hold the community back from being larger and more helpful.

I was going to post some scathing remarks about the OP, but decided against it, since they might be considered discriminatory. (I discriminate against stupidity). There are tools, like Blue tracker at another web site to help you locate all the Blizz posts. Why doesn't he know about them? "Inability to learn Google" is my thought.

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Q u o t e:
I was going to post some scathing remarks about the OP, but decided against it, since they might be considered discriminatory. (I discriminate against stupidity). There are tools, like Blue tracker at another web site to help you locate all the Blizz posts. Why doesn't he know about them? "Inability to learn Google" is my thought.

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the op was asking for more forum participation from blizzard. whether he/she is aware of blue post feeds is irrelevant. its easy to think blizz responds to everything if all you read are the blue posts. i suggest taking a tour of the offical forums and reading a few threads before "not" making scathing remarks about posts you think are stupid, even though you didn't really read the op.

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Q u o t e:
The forums were created to be a place for the players to come and discuss the game.

Not to be a hotline to Blizzard.

That being said, there are new posts from Blizzard reps here daily. Some informative, some joking around with the forum audience. It's a game forum. A place to have some fun.

The Customer Service forum is really the only forum that's really here to ask Blizzard reps questions. And it's where the GM department answers questions about in-game issues.

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Unfortunately GM's rarely answer any questions that actually help the situation. 98% of the time it involves "No" or "I'm sorry, but..." Not really helpful. Well, that's if you can actually get a GM in-game before 72 hours, since every server has a "We are experiencing high amounts..." blah blah blah.

The quickest path to Thread derailment is a Blue Post.

They read everything, and try to keep a distance to oversee discussions between players, hoping something good will come out of it. It's not rare for a Blue Post to attract QQers that ruin a perfectly good discussion, hoping for some blue attention.

One thing that all of us should know by now is that CMs are Blizzard representatives, but are not involved directly with the game development (except from GC), and are responsible for:

1. Maintaining Forum rules;
2. Bringing useful data to developers;
3. Publicize news about the game.

When they know something beforehand, they might share it along, but they will (and must) emphatize the "non-officiality" of the info, simply because, well, it's not official nad might be changed.

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Q u o t e:
Rarely do I find official responses from Blizzard staff to the myriad of threads on the forums. There are alot of pure QQ/Troll threads, granted, but all-in-all as a regular forum reader I see a preponderence of legitimate questions, ideas, and calls for clarification go unaddressed.

Blizzard is hardly a "shoestring" company. They are making a fortune on this game we all love, and while I don't begrudge them this, would it hurt to hire a knowledgeable staff member to log on and have a look at a handful of threads per hour and lend whatever answers they could?

To be honest, like certain other WoW players in the community, I can and do post replies to dozens of threads in a short span of time. Can Blizzard not also do this? I find their lack of prescence disturbing.

Were I a Blizz employee, I wouldn't mind such a task. I would think it important to have quality discourse with your fans/gamers. Also, Blizz might find that WoW players may actually have something to offer in terms of developmental context ideas and solutions for certain issues.

The WoW community is a smart, dedicated one. I, for one, would like to see some of that dedication reciprocated, and not just in the bottom-line development of the game world itself, but also in reaching out to the buying public for interaction and ideas.

In short, is more forum participation too much to ask, all mighty Blizz?

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i think its important to relize that there are far more posts than the blizz forum guys can possible respond to.
its also important to relize that they are hundreds of duplicate topics put out daily. they may have commented on a topic several times previously, but dont feel the need to respond to every thread complaining about brewfest achievments.

you will also notice that they are generally reluctant to give definitive answers on future descisions or game changes before they are finalized. the last thing they need is serveral posts claiming "but ghostcrawler said we were getting ....."

i think they participate plenty, but choose there comments carefully.

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Q u o t e:


We are here making posts every day, Monday thru Friday. Between our entire Community staff, there are generally more than a dozen posts made per day. We choose what we respond to very carefully, and mostly serve to absorb various discussions and information.

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That's a lie, half the blue posts I see are responding to "cute" threads.

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Q u o t e:


We are here making posts every day, Monday thru Friday. Between our entire Community staff, there are generally more than a dozen posts made per day. We choose what we respond to very carefully, and mostly serve to absorb various discussions and information.

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what no Saturday and Sunday?....disappointing :(

I thought Blizz was a 7/11 :/

*walks off disappointed* no mountain dew for me on Saturdays and Sundays now :(

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Q u o t e:


We are here making posts every day, Monday thru Friday. Between our entire Community staff, there are generally more than a dozen posts made per day. We choose what we respond to very carefully, and mostly serve to absorb various discussions and information.
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Q u o t e:


That's a lie, half the blue posts I see are responding to "cute" threads.

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the post you are quoting does not say that they only respond to important threads. it just says they choose carefully. they on occasion like to have fun too. remember, they are not just employees, but players too.