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  • 0. "Can't launch additional instances"   04/16/2009 07:38:56 AM PDT
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This is getting to be a big problem on Terenas, especially with the release of 3.1. Everybody is checking out the new raid instance to the point where people can't get into anything at all. Also, I think it's related to this but I'm not sure, battlegrounds took a big hit last night as they weren't able to be started up.

Either way, maybe it's time to look at beefing up the hardware a little so the server can support more instances? It kind of sucks having to cancel your raid or heroic because you can't get in.
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  • Shadow Council
  • 1. Re: "Can't launch additional instances"   05/03/2009 01:43:29 PM PDT
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Hear, hear. It's not just Terenas, I assure you. I've been trying to get into an instance for around 10 minutes now on Shadow Council.
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Syndri
Blizzard Poster
  • 2. Re: "Can't launch additional instances"   05/03/2009 03:55:09 PM PDT
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Just as a follow-up, Tenebras, is this issue still ongoing at this time?

Game Master, Customer Service Forum · In-Game Support
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  • 3. Re: "Can't launch additional instances"   05/03/2009 04:09:02 PM PDT
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An update from Greymane, we CONSTANTLY get "Additional instances cannot be launched, please try again later." Sounds like blizzard needs to use some of that cash for a server upgrade hehe. At any rate, been going on in Greymane since expansion hit.
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  • Azjol-Nerub
  • 4. Re: "Can't launch additional instances"   05/03/2009 04:16:22 PM PDT
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Q u o t e:
Just as a follow-up, Tenebras, is this issue still ongoing at this time?



This issue is happening right now on Azjol-Nerub. I had not seen this in the last week or so but it is back again.

And please fix my druids name and level on my avatar. I have not been Bathump for almost 2 years and I was level 80 8 days after Lich King came out.
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Vrakthris
Blizzard Poster
  • 5. Re: "Can't launch additional instances"   05/03/2009 04:20:19 PM PDT
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Q u o t e:
An update from Greymane, we CONSTANTLY get "Additional instances cannot be launched, please try again later." Sounds like blizzard needs to use some of that cash for a server upgrade hehe. At any rate, been going on in Greymane since expansion hit.


The realm itself is fine, you get this message when many instances are active. Only so many instances can be launched at the same time, with an increased interest in high level raids along with high level characters soloing low level dungeons on the higher population realms the interest may outweigh the resources.

Our technicians are working on ways to optimize the realms to minimize the number of times you may see this message but in the end resources are not infinite.

Game Master, Customer Service Forums - In-Game Support
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  • Dragonmaw
  • 6. Re: "Can't launch additional instances"   05/03/2009 04:20:34 PM PDT
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Same with Dragonmaw - Slave Pens. Been like this since last night.

Several hundred attempts, over many hours. Got in 4 times.

Took all of 10 minutes to run the boss we needed. Item of course didn't drop all 4 times.
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  • Dragonmaw
  • 7. Re: "Can't launch additional instances"   05/03/2009 04:22:03 PM PDT
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As to the post above, perhaps they could use some of the 1.9billion yearly gross just from monthly fee's alone to buy some better hardware. Just a thought.
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  • 9. Re: "Can't launch additional instances"   05/03/2009 07:04:06 PM PDT
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The same issue has persisted on Malfurion, as well. I've had the misfortune of seeing crowds of people ramming themselves into the instance portals only to be teleported back to the entrance seconds later. The issue has persisted for several days, and occurs even at times other than peak. It isn't something that disappears with time. It continues, well into the night. 3:00 am was the last time I tried entering, and still no success.
And a note -- it seems like this is occuring a lot in instances like those in Auchindon in particular. Any significance to that? I wonder if this is a legitimate issue with this patch, or if it is just because of the huge interest in Ulduar?
And another question -- when you say that instances are run under one server, is this one server per realm, or one over all? It seems kind of counter-productive to have just one server attuned to instance creation. Especially with such a huge player base.
Has there been any progress on fixing this issue?
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  • 11. Re: "Can't launch additional instances"   05/03/2009 07:17:15 PM PDT
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Ongoing issue. Been going on since this morning. Bah. I demand to get mah blues!
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  • 12. Re: "Can't launch additional instances"   05/03/2009 08:22:26 PM PDT
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Q u o t e:


The realm itself is fine, you get this message when many instances are active. Only so many instances can be launched at the same time, with an increased interest in high level raids along with high level characters soloing low level dungeons on the higher population realms the interest may outweigh the resources.

Our technicians are working on ways to optimize the realms to minimize the number of times you may see this message but in the end resources are not infinite.


Resources are not infinite.... I totally agree, like paying customers' time. When it takes upwards of 2 hours to find a tank at any given time, then another 2 hours jumping into an instance portal, we're now at 4 hours before we can start a half hour instance. That is of course assuming that none of the group left during the 2 hours of jumping at an instance portal. I just think that setting a limit on how many instances could be opened was a good TEMPORARY solution to instance server instability. When implementing achievements, was it not expected that higher level players were going to be soloing old dungeons? Maybe an upgrade to the instance servers is in order... wasn't blizzard just advertising something like 10million subscribers? lets see if my math is right here, but 15 bucks a month, 10 million subscribers..... hmmm... i think a server upgrade fits somewhere in the range of LESS THAN 150 MILLION DOLLARS A MONTH...

on a different note, I'm clearly not an RP type player, but I can just imagine the scenarios that would ensue from this occurrance... "Cannot launch additional instances...." hmm... and we thought we were going into a dungeon... this is apparently the wrong place... something about a launch pad... hmm...


*edit* - then again why would they spend money on a server upgrade for something as silly as an instance server.... i had to transfer multiple characters off Andorhal because they wouldn't even acknowledge that it was having a crashing problem multiple times a day for about a year

[ Post edited by Edea ]

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  • Magtheridon
  • 15. Re: "Can't launch additional instances"   05/25/2009 03:31:49 PM PDT
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Holy necro batman!

Also, you should post on Suggestions if you want to see that queue line put in place.

Gmail: sippycup.csf

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I use Excircision when I swap my duel spec in Ulder.
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  • Thorium Brotherhood
  • 16. Re: "Can't launch additional instances"   05/25/2009 03:57:01 PM PDT
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Q u o t e:

lets see if my math is right here, but 15 bucks a month, 10 million subscriber

No, it's not correct. Your total player base figure is including China, which do not fit the EU/KR/US mould.


Q u o t e:
Holy necro batman!

Oops.

[ Post edited by Kantankerus ]


Now I know that we should separate our garbage
The environment'll give us thanks
It's going too far when teenagers recycle
Their parents adolescent angst
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  • 18. Re: "Can't launch additional instances"   07/28/2009 01:45:00 PM PDT
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Q u o t e:
Hear, hear. It's not just Terenas, I assure you. I've been trying to get into an instance for around 10 minutes now on Shadow Council.

10 minutes is peanuts compared to over an hour spent waiting to get into Blackwing Lair or Karazhan.


Edit: Wow, and all this was brought up in May. Looks like nothing's changed. -_-

[ Post edited by Alayea ]


When arguing for your side, your post should a) contain no swearing; b) be understandable (ie. no chatroom acronyms); c) provide an example or two; and d) give a reasonable solution and explain it.
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  • Magtheridon
  • 19. Re: "Can't launch additional instances"   07/28/2009 01:46:15 PM PDT
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Smells like 2 month old QQ.

Gmail: sippycup.csf

Q u o t e:
I use Excircision when I swap my duel spec in Ulder.
-Ghostcrawler, Lead Systems Designer
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