12:00 PM 10/31- Please note that compensation has not been credited to accounts as of this time. We will make an additional updated statement when these should appear on accounts. Please do not contact the billing department to inquire on the credit status.
Since the release of the latest patch, Echoes of Doom, we have gone through a series of optimizations in order to increase overall game performance. We've seen steady, stable populations and a flurry of activity and excitement during the Hallow's End event and the latest rumblings of zombie attacks. It's been an exciting time for us as we draw closer to the release of our second expansion, Wrath of the Lich King.
We've reached a point where we feel we can now accurately evaluate the events since the patch release. Though overall downtime has been minimal, players have experienced latency, inaccessible instances, and general frustrations. We are therefore announcing that we will be issuing compensation to accounts in all realms in the US, Oceanic, and Latin American regions. Accounts that are currently active and in good standing will be credited with an additional three days of game time.
We would like to thank you for your patience during this time and look forward to seeing you in game!
Q u o t e: Since the release of the latest patch, Echoes of Doom, we have gone through a series of optimizations in order to increase overall game performance. We've seen steady, stable populations and a flurry of activity and excitement during the Hallow's End event and the latest rumblings of zombie attacks. It's been an exciting time for us as we draw closer to the release of our second expansion, Wrath of the Lich King.
We've reached a point where we feel we can now accurately evaluate the events since the patch release. Though overall downtime has been minimal, players have experienced latency, inaccessible instances, and general frustrations. We are therefore announcing that we will be issuing compensation to accounts in all realms in the US, Oceanic, and Latin American regions. Accounts that are currently active and in good standing will be credited with an additional three days of game time.
We would like to thank you for your patience during this time and look forward to seeing you in game!
In before "ZOMG ONLY 3 DAYS?!"
We'll rant and we'll roar like true Newfoundlanders!
I think it's fair to say that while I appreciate the willingness to compensate, don't you think it's a bit early to "evaluate" considering many realms are still having MAJOR issues during primetime with 1000ms+ ping times, instance servers not found, etc?
My realm's been pretty stable, so I didn't get inconvenienced much. But I guess I'll take it.
"did Van tell you by tanking, they mean i ran around screaming 'get him off me, get him off me!!!!" while 2 resto shammies spam healed me?"
"that works, we'll summon"
- Saforza
Thank you, Blizz, not that I expected or asked for compensation in any way.
"We ran against the driving rain,
We roared the song of thunder,
We danced amongst the Lightning Bolts,
and tore the world Asunder." The Wheel of Time - Robert Jordan.
