World of Warcraft

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  • 0. Main Website down/error?   05/04/2007 10:45:18 AM PDT
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Everytime I try to access the main page http://www.worldofwarcraft.com it gives me an error and closes the page.

the details are as such

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: wininet.dll
ModVer: 6.0.2900.3059 Offset: 00004629

I assume this is on Blizzard's end, because this is the only page doing this -- and I can successfully access everything else on the web.

i've cleared my cache and performed as much maintenance as I know how to in order to ensure its not on my end - but who knows - it wouldnt be unusual for IE7 to have an issue..

anyone else?
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  • 1. Re: Main Website down/error?   05/04/2007 10:59:16 AM PDT
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Q u o t e:


AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: wininet.dll
ModVer: 6.0.2900.3059 Offset: 00004629

I assume this is on Blizzard's end, because this is the only page doing this -- and I can successfully access everything else on the web.



I can get to the site fine on IE7. Really that's the dumbest blame ever. "My browser crashed trying to render HTML. BLIZZ IT IS YOUR FAULT!"
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Evanm
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  • 2. Re: Main Website down/error?   05/04/2007 11:03:52 AM PDT
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Milus,

The file "wininet.dll " is usually part of Windows and used for internet related functions. However it is also a trojan name as well: http://www.liutilities.com/products/wintaskspro/dlllibrary/wininet/

I would recommend re-installing IE7 as well as general Windows updates from Microsoft. How does Firefox do, or another browser?

WoW Support Contacts
Technical: http://www.blizzard.com/support/wow/
Billing: http://www.blizzard.com/support/wowbilling/
In-Game: http://www.blizzard.com/support/wowgm/
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  • 3. Re: Main Website down/error?   05/31/2007 03:39:01 PM PDT
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I can't get there either. It's timing out. I am using the latest Firefix (2.0.0.4)

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
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  • Firetree
  • 4. Re: Main Website down/error?   05/31/2007 03:46:31 PM PDT
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Yea I cant get on it either. Im pretty sure its not a coincidence...

UPDATE: I just got on...Whatever it was seems to be fixed now
UPDATED UPDATE: I cant do anything once I get to the site...

[ Post edited by Huntstuffs ]

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  • 5. Re: Main Website down/error?   05/31/2007 03:49:16 PM PDT
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I can't get on the main website either. pretty sure it's on their end.
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  • 6. Re: Main Website down/error?   05/31/2007 04:18:11 PM PDT
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I'm having the same problem and also the error reporter can't connect to blizzard either.

"BLIZZARD SAYS: YOU ARE GOUGED BUT YOU ARE NOT ANGRY ENOUGH IN THAT STANCE TO GO BERSERK "
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  • 7. Re: Main Website down/error?   05/31/2007 04:33:10 PM PDT
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I havn't been able to get on to the page as well. Useing Safari here. first time I got server down error.
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  • Firetree
  • 8. Re: Main Website down/error?   05/31/2007 04:36:38 PM PDT
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Q u o t e:


I can get to the site fine on IE7. Really that's the dumbest blame ever. "My browser crashed trying to render HTML. BLIZZ IT IS YOUR FAULT!"

Well if so many people have problems its obviously not our fault...
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  • Cenarion Circle
  • 9. Re: Main Website down/error?   05/31/2007 04:45:25 PM PDT
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Not working for me too.

Kilajznoroth / Nerrumphis / Lothremia / Mnothrul
Quel est le probleme des paladins? Je n'en vois aucun...
http://i129.photobucket.com/albums/p222/Dhusgrim/Pallies.gif
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  • 10. Re: Main Website down/error?   04/12/2008 05:18:27 PM PDT
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I cannot get onto site, using Firefox and IE7

I cannot login to game either, Cannot connect.

Someone got hacked or crashed hard....

Cannot find "http://www.worldofwarcraft.com/"

[ Post edited by Shapeshift ]

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  • 11. Re: Main Website down/error?   07/10/2009 06:47:51 AM PDT
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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.NullPointerException
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:408)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:350)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.blizzard.util.filter.WelcomeFilter.doFilter(WelcomeFilter.java:44)
org.springframework.security.securechannel.ChannelProcessingFilter.doFilterHttp(ChannelProcessingFilter.java:116)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:78)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77)


root cause

java.lang.NullPointerException
org.apache.xml.serializer.TreeWalker.dispatachChars(TreeWalker.java:244)
org.apache.xml.serializer.TreeWalker.startNode(TreeWalker.java:414)
org.apache.xml.serializer.TreeWalker.traverse(TreeWalker.java:143)
org.apache.xalan.transformer.TransformerIdentityImpl.transform(TransformerIdentityImpl.java:389)
com.blizzard.util.spring.xsl.view.ClientXsltView.doTransform(ClientXsltView.java:414)
com.blizzard.util.spring.xsl.view.ClientXsltView.doTransform(ClientXsltView.java:141)
com.blizzard.util.spring.xsl.view.ClientXsltView.renderMergedOutputModel(ClientXsltView.java:126)
com.blizzard.util.spring.xsl.view.ReloadableCachedXmlView.renderMergedOutputModel(ReloadableCachedXmlView.java:82)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:249)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1105)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:841)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:755)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:396)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:350)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.blizzard.util.filter.WelcomeFilter.doFilter(WelcomeFilter.java:44)
org.springframework.security.securechannel.ChannelProcessingFilter.doFilterHttp(ChannelProcessingFilter.java:116)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:78)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77)


note The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs.

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  • 12. Re: Main Website down/error?   07/10/2009 07:53:15 AM PDT
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Same error as Terramolith. "Http status 500 - The server encountered an internal error () that prevented it from fulfilling this request" As far as I can tell, the technical stuff that was copy pasted before is the same for me too.
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  • 13. Re: Main Website down/error?   07/10/2009 08:01:16 AM PDT
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I am not seeing this issue using IE8, but I am having authentication issues getting onto the servers...since the authentication issues usually occur when there is patching (like this morning) and given that this was some emergency work being performed...I would guess they are related and that as soon as the server issues are resolved, the website will start working again like normal. <shrug>

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If you have the room, why not play with it ALL
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  • 15. Re: Main Website down/error?   08/01/2009 11:20:42 PM PDT
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Same issue here ...unable to connect : /
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  • 16. Re: Main Website down/error?   08/01/2009 11:37:03 PM PDT
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Site is down for me as well as http://downforeveryoneorjustme.com/worldofwarcraft.com
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  • Blackrock
  • 17. Re: Main Website down/error?   08/01/2009 11:39:49 PM PDT
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Yeh i can't view the worldofwarcraft.com site either.
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  • 18. Re: Main Website down/error?   08/01/2009 11:52:53 PM PDT
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mmmmmmhmmmmmmmmmmmm its blizzards fault
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  • 19. Re: Main Website down/error?   08/04/2009 03:03:24 AM PDT
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First Cenarius goes down for like 12-14 hrs for maintenance and now the main website too?!?

Glad its not just me lolz...

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